Privacy Policy

This Privacy Notice applies to personal information which we collect through the Insider Mom online courses, via Thinkific on the website (www.insidermom.thinkific.com) (the “Course”). Below are highlights and details of our personal information handling practices. 

Private Notice Highlights

1.   Who We Collect Information From

We currently collect only information provided by the visitor and user of the Course.

2.   What Personal Information We Collect

We collect information:

• That you provide through the forms you fill out during account creation, online customer service enquiries, and surveys;
• That you provide when you submit a payment;
• Automatically when you visit our Course, including information about the device with which you logged into our Course, your location when you are using our site on your mobile device, your web browser, your IP address, time zone, cookies installed on your device, and information on the search terms that referred you to our website.

3.   How we use and disclose your information

• We use your information to communicate with you and personalize your user experience by sending out periodic emails to you and receiving feedback to improve our Course;
• Recommend or offer you information on topics selected based on your preferred interests;
• We may use your information to create aggregated and anonymized data for analytical purposes.

4.   How do we obtain your consent?

By using our Course, you consent to our collection, use, and disclosure of your personal information as outlined in this policy. Your consent is the legal basis for our use of your personal information. You can withdraw your consent at any time. However, if you withdraw your consent to certain uses, we may no longer be able to provide our services to you.

Your account settings allow you to change your communication preferences with respect to emails. You may also close your account if you want to withdraw your consent from our further use of your information. We may, however, retain information about your previous transactions for audit purposes, to ensure the integrity of our data and to fulfill legal requirements.

5.   How to contact us

If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at [email protected].

Detailed Privacy Policy

1.   About Us

The Course and the website are operated by Insider Mom.

If you have a question or complaint about our personal information handling practices, please contact us using our web form using the following link: [email protected].

In this Privacy Notice, the terms “we”, “our” and “us” mean Insider Mom.

2.   Effective Date and Scope

This Privacy Notice is effective as of January 1^st, 2020.

This Privacy Notice governs our practices with respect to personal information we collect through the Course on our website. 

3.   What Personal Information We Collect

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. We collect various types of cookies, including but not limited to:
  • Essential cookies, including user logins and account management;
  • Performance cookies, including analytics and visitor tracking;
  • Functional cookies, including language, time zone, enhanced content;
•  “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

We collect information that you provide during the registration, and/or at the time at which you update your user profile with additional information. This information includes:

• Name
• Email address
• Phone number
• Billing Address
• Credit card number
• Online banking information
• Location while using our Course

4.   How We Use Your Information

We may use your information to:

• Register your account;
• Authenticate you when you log into your account;
• Personalize your user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Course;
• Improve our Course: We continually strive to improve our Course offerings based on the information and feedback we receive from you.
• Recommend or offer you information on other services and products made available by us based on your preferred interests.

Our Course uses Stripe online payment platform (“Stripe”) to collect payment. Please refer to Stripe’s  Privacy Policy at: https://stripe.com/en-ca/privacy

5.   Marketing

We would like to send you information about our products and services  that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contracted for marketing purposes, please email [email protected]. 

6.   What are your data protection rights?

• The right to access – You have the right to request for copies of your personal data collected by us. We may charge you a small fee for this.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us at our email: [email protected] 

7.   Sharing your information to others

We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of our business or as part of a corporate reorganization or stock sale or other change in corporate control.

8.   Law Enforcement Requests

We will disclose personal information without your knowledge or consent if we receive an order, subpoena, warrant or other legal requirement issued by a court, tribunal, regulator or other person with jurisdiction to compel disclosure of your personal information.

9.   How we collect your information

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org. We collect various types of cookies, including but not limited to:
  • Essential cookies, including user logins and account management;
  • Performance cookies, including analytics and visitor tracking;
  • Functional cookies, including language, timezone, enhanced content;
  • Targeting/advertising cookies, including content partners, banner networks.
• “Log files” track actions occurring on the Course, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

10.   How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies form your browser. However, in a few cases, some of our website features may not function as a result.

11.   Data Retention

We will retain your personal information for as long as:

• Your account is active;
• Your personal information is needed to provide you services; or
• It is necessary to meet legal, regulatory, insurance and audit requirements.

12.   Access and Accuracy of Your Personal Information

You may ask for access to any personal information we hold about you at any time.

We will use commercially reasonable efforts to ensure that your personal information is correct, complete and up-to-date to the extent we are notified of any changes by you. You can review and update your personal information on our Course. You can assist by keeping us informed of any changes or informing us if you find any errors in our information about you. If we have disclosed inaccurate information about you to a third party that you are aware of, we would be pleased to contact the third party in order to correct the information upon your request.

If we hold information about you and you can establish that it is not accurate, complete and up-to-date, we will take reasonable steps to correct it. 

13.   Security Measures

We take reasonable measures, including administrative, physical and technical safeguards, to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. Personal information uploaded to our Course is transmitted to us using industry standard encryption, which creates a private conversation between your computer and our Course. We authenticate our Course and enable TLS/SSL encryption to protect your sensitive data and transactions.

14.   Revision of Policy

This policy may be revised from time to time. We will notify you of material changes prior to such material change being effective, either by e-mail at the address you have provided to us in connection with your registration on our website or by a prominent notice on our Course. Your continued use of our Course, or failure to cancel your account on our Course following such notification shall constitute your acceptance of the revised policy. We encourage you to periodically review this page for the latest information on our privacy practices.

15.   Disputes and Complaints

This policy is subject to our Terms of Use, including terms regarding the governing law and the resolution of any disputes between us. If you have a complaint with respect to our privacy policy, please contact us at the link provided under “Contact Us”.

15. Regarding Children and Minors

Our Course is not intended for children. If we become aware that we have inadvertently received or collected personal information pertaining to a child under the age of consent in the country where the child is located without valid consent, we will delete such information from our records.

16. How to Contact Us

If you have any questions about Insider Mom’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]